Learning of the day #27. Getting their way by being vague and silent.

Today I went to lalbagh. and I ordered the bhel chaat. She replied 30. Then she didn’t put any chutney and made 2 and said, ok pay 20 only. Her communication has a bit unclear. She was replying not so well. I ordered and then I kind of feel cheated, they way she mixed with hand I also didn’t like that. I felt a bit resentment and I wanted to leave that without finsihing.

It was a bussiness, I needed something and see was a provider. I ask the price and she replied. That is point of negotiation. If you feel unsure about the price, you should have either bargin or try another vendor.

The product she sold was for rupee 30. And jumbo size. I didn’t needed a jumbo size I could have asked if she provide half.

Once the bussiness was confirmed. She provided rather low quality product. There was no clause about quality in agreement. You could withhold paying money, or make sure the quality is what you expected, you can also tell the flaw in quality, dirty hands and missing chutney.

Then there was gap in communication, she either understood that I want two or try to be smart and played on concession, because I didn’t agreed upon that I said a flat No.

Now I am holding a product that I didn’t really want. Because of lack of quality. Here I can either tell her that I don’t want it and give her money. Negotiate again and pay her half, or make a scene and pay nothing.

So the moment bussiness trasction start be aware, there would be people who would do it in the right faith. There would be people who have to work and they are there to have the money, they don’t care about the goodwill.if you sense this upfront and other vendors are there explore. It becomes clear in their communication. If the communication is vague and clear. Either change them or be in the communication until it is clear.

Once the bussiness is in agreement. Put the clause of quality. If other person is trying to sell the sab par product give them feedback on what is missing and turn off the deal. You don’t have to follow agreement if other person is not doing so.