social analysis by carnegie.
foundation of manas
people don’t critisize themself for anything no matter how wrong they have done. and as much as we thirst for approval, we dread condemnation. what else could be more foolish to bluntley criticizing and condemening a person. understand this is the desperate move of agitated mind to criticize someone. your own ego need to feel important.
fundamental need of a manas is to feel important, figure out how a person get their feeling of importance and you have seen that persons charcter. this is the best hook for enabling the desire in people. this is the best way to enable self esteem. flattery No, No, No. not telling people what they think of themself but a sincere appriciation is what you need here.
seeing things from the other peoples point of view. and as well as yours is foundational presence of mind required and knowing what the other people want is the way to bring the mutual benefit,
in a nutshell the key idea is that manas want to feel important. the most stupid thing is to make them feel unimpotant by foolishly critcizing them. atleast appricate what the good point about them or dig them. the best way to handle this, is to wrap your interest ( with a good intention ) around their.